Benchmarking Services

Detailed situational awareness and uncover opportunities for improvement


Benchmarking the ICT Service

Benchmarking ICT service performance and spending levels helps service directors and managers make the right key decisions.


Benchmarking user satisfaction

The proven, evidence-based route to ICT excellence and the ideal way for you to assess and demonstrate how credible your service is in the eyes of your users​.


Best practice for intranets

Intranets have been much neglected, failing to make the mark and becoming a disorganised repositories​.


Website performance service (WPS)

For feedback of online visitor experience.