Assessments (guided and self-assessment)

Standalone or a precursor for benchmarking; Quality Assessment focuses on user satisfaction, Cost Assessment focuses on value for money KPIs, Digital Maturity and IT Maturity focus on management practices.

 

Service Quality Assessment

How satisfied are your IT service users?

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Service Cost Assessment

How do your costs compare with others?

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Digital Maturity Assessment

Where you are on the ‘digital journey’?

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IT Maturity Assessment

How mature is your management and practice?

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